How to Reset My Lucky Fish Password

Forgotten your Lucky Fish password and struggling to reset it? Here you’ll find everything you need to know about how to change your password so you can get back to the betting action. Below we’ll break down all of the steps required to change your password, complete with screenshots. This entire process only takes a minute or two. Let’s dive in!

How to Quickly Reset Your Lucky Fish Password

Follow the six steps below to quickly reset your Lucky Fish password. This will let you log in again and get back to the action!

1. Click on the “Change Password or Cell Number” button on the top right of the screen.
Reset password

2. Select the “Change Password” option.
Reset password step 2

3. Select whether you’d like to use your ID Number or Passport Number as an identifier. Then choose whether you’d like to use email or SMS to complete the process. Use the buttons at the top of the screen to determine your preferences. Enter your ID/passport number and your cell number/email address and hit the “Submit” button.
Reset password step 3

4. You’ll be prompted to complete a selfie verification. Click the “Proceed” button when prompted. Make sure you’re in a well-lit room and align your face within the frame until the border turns green.
Reset password step 4

5. Once successful, enter your ID number again, your new password, and your OTP (sent via SMS or email depending on your choice in step three). Remember, the password must be entered in both password fields.
Reset password step 5

6. That’s it! Log back into your account using your new password and click the yellow “Login Now” button.
Reset password step 6

Conclusion

Yes, losing or forgetting your password can be frustrating. Fortunately, we’ve made resetting your login credentials a breeze. It only takes around two minutes. Still got more questions? Get in touch with us — we’re available to help 24/7!

Tel: 087 365 0651
Email: helpline@luckyfish.co.za

FAQs

How to fix my Lucky Fish account?
Contact our Helpline Team on 087 365 0651 or helpline@luckyfish.co.za if you believe your account has been hacked, blocked, or suspended.

Can I open a new Lucky Fish account?
Yes, if you don’t already have one. Visit our registration page now to sign up. If you already have an account, follow the steps above to reactivate it or reset your password.

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